Technical Support


If you are having problems or need assistance, please refer to the following for help with your problems:

If you are unable to solve your problems and need further assistance please feel free to contact us.

Software Updates / Operation Manual

Please note, We have not updated our official manual in some time.
We are working towards updating the manual with newer features and information.

TEPS V11 Operation Manual

Download TeamViewer

We use TeamViewer to provide remote support. Teamviewer is not affiliated with TriPrism, Inc. The application allows us to remotely access and control your computer through a secure connection.

For Apple Computers
For Windows Computers

Previous Versions

   PT QuickPics v1.13.4 b1051
UPDATED: 02/14/2022