Technical Support

TEPS TRIPRISM (64 BIT) v1.3.9 (ALPHA)

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How to Upgrade TEPS



Upgrading TEPS?
Installation Information

 

EMERGING ISSUES

PENDING

LARGE QUANTITES OF PRINTS (SOME PRINTS MISSING)
INVESTIGATING
We are investigating an issue where when printing large quantities of images (50-100 at a time) sometimes not all images are processed.

EDITABLE TEXT ON A PRINT TEMPLATE NOT PRINTING
INVESTIGATING VERIFIED RESOLVED (b2379)
When editable text field is on the print template, the text prints as the word "textbox."



RESOLVED

NIKON CAMERAS NOT DETECTED
INVESTIGATING VERIFIED RESOLVED (b2155)
We are investigating an issue where Nikon Cameras are not detected or are unable to access their correct modules. Officially Nikon does not yet support macOS 10.12 as of this time.

RED GREEN BLUE VALUES NOT ADJUSTING
INVESTIGATING VERIFIED RESOLVED (b2110)
When editing an image Red / Green / Blue values do not adjust

SHIFT / ZOOM ERROR WITH GREEN SCREEN
INVESTIGATING VERIFIED RESOLVED (b2038)
There is an error when using Green Screen where shift / zoom looks correct on preview, but once processed the image is no longer in the correct position

COMMON ERRORS

PENDING


RESOLVED

DRAG & DROP CAUSES PRINT BUTTONS TO BE DISABLED
INVESTIGATING VERIFIED RESOLVED (b2038)
There is an error dragging the image down from the preview window where

WISH LIST

PENDING

IMAGE - SELECT ALL / DESELECT ALL
INVESTIGATING IMPLEMENTING RELEASED (b2379)
Add a feature to quicky select all images / deselect all images. + Ability to rename marked / delete marked etc

RESET VALUES WHEN EDITING
INVESTIGATING IMPLEMENTING RELEASED (b2379)
Have a reset value option to return to default

RESUME FOLDER OPTION DURING START SITTING
INVESTIGATING
Have an option to resume an existing folder on start sitting

AUTO ROTATE IMAGES AS THEY ENTER TEPS
INVESTIGATING
Have an option to auto rotate images as they enter TEPS

BE ABLE TO RENAME IMAGES FROM TEPS
INVESTIGATING IMPLEMENTING
Have an option to rename images from TEPS


RELEASED

ADJUSTABLE PRE-SET COLOR VALUES (FOR SEPIA / OLD TIME ETC)
INVESTIGATING IMPLEMENTING RELEASED (b2110)
Feature request to be able to set universal pre-set color options. + Ability to enable / disable preset to be shown in drop down

DISPLAY ONLY GRAPHICS ON TEMPLATES
INVESTIGATING IMPLEMENTING RELEASED (b2038)
Have a graphic overlay that can show on the preview template, but not print on the final print.

SEARCH BY DATE / TIME
INVESTIGATING IMPLEMENTING RELEASED (b2038)
Have an option to be able to search from a given date / time range.

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