TriPrism



TEPS v17

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Apple's Gate Keeper may attempt to prevent installation



Because we do not use the App store to deliver TEPS-X Share, Apple's Gatekeepr may attempt to block the installation of TEPS-X Share. To tell Apple's Gatekeeper to trust our installer, right click on the installation package, then press and hold the "option/alt" key, and finally click open.

Alternatively, if you attempt to open the bundle and gatekeeper blocks then installation, you can go to System Preferences > Security & Privacy > then click "Allow"
Right Click TEPS Share

Just upgrading TEPS?


Customize TEPS

If you're just upgrading TEPS, then you can customize the installation. Don't over write your important files; instead, during installation, click on "customize" on the installer. Then deselect "TEPS Application Files." Now you will get all the new applications, but the folders will remain in place.

If you are installing TEPS for the first time, or on a new machine then you should perform a standard installation of all the files and folders.

Launch the application the first time.



To tell Apple's Gatekeeper to Trust TEPS-X Share when you launch the application the first time you can right click on the application, then press and hold the "option/alt" key, and finally click open. Do this for the processor and print center as well.

If you are running macOS 10.14 you will also receive a notification that 'this app is not optimized for this mac.' This notification is because newer versions of macOS are shifting to 64 bit based applications and TEPS X Share is still 32 bit.

Recommended Next Steps


Set Up Your Dock

If you use your computer mainly for TEPS, we recommending dragging TEPS-X Share, TEPS Processor Share, and the TEPS Print Center Share to the dock for easy access.


Turn off "App Nap"

Systems on Mac OS X 10.9 Mavericks or newer should turn off "App Nap" on TEPS-X Share, TEPS Processor Share, and the TEPS Print Center Share to prevent apps from sleeping.


Turn off "Photos" App

When you insert a PC card or connect a camera, Apple's "Photos" app attempts to capture the input. To avoid this, we can help you turn off the ImageCapture plugin.