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If users have questions or concerns regarding this statement, they should first contact TriPrism.

Information Collection and Use

Information Collection
TriPrism, Inc. (“TriPrism”) is the sole owner of the information collected on www.triprism.com. TriPrism collects information from our users at several different points on our Web site.

Registration
In order to use some functions of this Web site, our clients must first have a user name and password. If you do not already have this information, please contact us and include your name and contact information. This is so we may reply to your inquiry.

Registration Form
We request information from the user on our Registration Form. A user must provide contact information (such as name and e-mail). This information is used to keep track of our clients and our prospective clients. Optional information (such as mailing address and phone number) is used track the geographic location of our clients and prospective clients as well as offer additional services via these forms of communication.

Information Use
Any information that we collect is used soley by TriPrism and is not shared with any third parties. We use contact information to get in contact with users from our site. We will only contact you if you have contacted us first, or have agreed to have promotional information sent to you. All demographic information that is collected is used soley for analyzing trends and is not linked to personal data when used. Any information that is collected about projects, services, or products is used only for that specific inquiry, or for analyzing general trends that is not used with personal data.

Profile
We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences and account information. This profile is used to tailor a user/client’s visit to our Web site. We do not share your profile with other third parties.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.

By setting a cookie on our site, users would not have to log in a password more than once per session, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, clients will not be able to access any of their client features from the web.

Some of our business partners use cookies on our site (for example, service partners). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

This privacy statement covers the use of cookies by www.triprism.com only and does not cover the use of cookies by any advertisers.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

Special Offers and Updates
Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users/clients an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email, mail, or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information.

Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@triprism.com. We also offer an opt-out mechanism on our client’s information page or our client may contact us to opt-out.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links
This Web site contains links to other sites. Please be aware that we, TriPrism, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes demographic information (such as zip code). Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and/or our products. Users’ personally identifiable information is not shared with third parties. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. TriPrism will automatically send the friend a one-time email inviting them to visit the site. TriPrism stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact TriPrism to request the removal of this information from our database.

Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

We also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected.

If users have any questions about the security at our Web site, users can contact us.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the client’s information page or by contacting our Customer Support.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us.

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